Personal care services in Stoke on Trent

Care Wings is regulated by the CQC to provide personal care to individuals who require support within their homes. Our service helps you manage day-to-day tasks, hygiene, and independence, whether you are recovering from an illness, managing a disability, or simply seeking assistance.

What is personal care?

Personal care refers to the assistance provided to individuals who require support with daily living activities, such as bathing, dressing, grooming, and eating. This type of care is essential for those with physical or cognitive limitations that make it challenging to perform these tasks independently. In the UK, personal care services are regulated by the Care Quality Commission (CQC), ensuring that care providers meet specific standards and deliver high-quality care to their clients.

When it comes to personal care, the CQC plays a crucial role in monitoring and inspecting care providers to ensure they comply with regulations and provide safe, effective, and compassionate care. The CQC’s oversight helps to protect the well-being and dignity of individuals receiving personal care services, ensuring that their needs are met with respect and professionalism.

We understand that maintaining independence and dignity is paramount, which is why our approach is tailored to your unique needs and preferences. Our care workers are not just professionals; they are partners who work closely with you, respecting your autonomy while ensuring your well-being.

Examples of our personal care services – ensuring well-being and dignity

The following are just a few examples of the various personal care tasks that may be required to support an individual’s daily living activities and maintain their overall well-being.

  • Assisting with bathing and showering is a common personal care task. This involves helping the individual undress, adjust the water temperature, and ensure their safety while bathing or showering. It may also include washing their hair and providing any necessary support or assistance.
  • Dressing and grooming are essential personal care tasks. This can involve selecting appropriate clothing, assisting with putting on garments and helping with any necessary grooming activities such as brushing hair, shaving, or applying makeup.
  • Toileting and Incontinence: Addressing toileting needs and managing incontinence with compassion and discretion is essential. Providing support with using the toilet, changing incontinence pads, and maintaining cleanliness helps preserve dignity and comfort.
  • Oral Hygiene: Maintaining proper oral hygiene is crucial for overall health and self-esteem. Assisting individuals with brushing their teeth, flossing, and using mouthwash prevents dental issues and promotes a sense of freshness and confidence.
  • Managing Pressure Sores: Pressure sores can be painful and debilitating. Regularly checking for signs of skin breakdown, repositioning individuals, and applying appropriate dressings or cushions can help prevent and manage pressure sores, promoting healing and comfort.
  • Foot Care: Proper foot care is often overlooked but essential for overall well-being. Trimming nails, applying moisturiser, and inspecting for potential issues can prevent complications and ensure individuals can move about with ease and confidence.
  • Transferring and mobility support are often required for individuals with limited mobility. This can involve assisting with moving from one surface to another, such as from a bed to a wheelchair, or providing support while walking or using mobility aids.
  • Meal preparation and feeding assistance are also important personal care tasks. This can involve preparing meals according to dietary requirements, ensuring proper nutrition, and assisting with eating or drinking if necessary.
  • Medication reminders and administration are vital for individuals who require regular medication. This task involves ensuring that medications are taken at the correct times and in the proper dosages, as well as monitoring for any potential side effects or interactions.